FAQ
Children who are 14 years and older may play without an adult. Teenagers and children under 14 are recommended to play within the family. There is no limit regarding older ages.
Our Escape Rooms and our City Escape can be played with 2-7 players. Virtual Reality and our Audio Escape can be played with 1-4 players. THE GAMESHOW can be played with 8 -200 (!) players.
Events can be booked on our website, via call, via mail, via WhatsApp or per contact form. Let us know the number of players, the date and the event you want to book. If you have any questions, you can contact us.
As weekend dates are very popular and highly requested, we recommend booking at least three to four weeks in advance. The earlier the better. Visit our homepage for all available dates. Events can be booked online up to 48hours in advance. If you want to visit us spontaneously, call us!
If your group will not have more than 7 players, you can bring player spontaneously with you. If your group will have more than 7 players, you might need an additional Escape Room. Our Virtual Reality Escape Rooms and the Audio Escape can be played with a maximum of 4 players. The City Escape with a maximum of 7 players. If your group will have less players than originially booked and you want to reduce the number of booked Escape Rooms, this can be done free of charge two weeks before the booked event. In all cases: if you are unsure, call us!
We reserve an Escape Room for two weeks, but only up to two weeks before the desired date. Please note: we only reserve two dates.
It is possible to reschedule a date, with the limitation of our cancellation policy. You can reschedule the booked event free of charge until two weeks prior the date.
QUESTIONS COMPANY CELEBRATIONS
No, because large groups are part of our daily buisness and therefore we cannot offer a discount.
Yes, we have a parking lot, but the space is limited. We recommend to form carpools if possible.
To us it is important to specify a minimum number of people and number of rooms you want to book. Please note: should the number of players be reduced and you want to cancel one room, call as soon as possible before the event.
You can book a flat rate for soft drinks and various snacks for your company event. Soft drinks can be taken into the game as well.
QUESTIONS ESCAPE ROOM
QUESTIONS VR ESCAPE ROOMS
The main reason for motion sickenss is caused by a low frame rate and a poor quality of the game. The developer studios Ubisoft and ARVI takes these thing into account while developing VR Games. Less than 1% of ourr players suffer from motion sickness.
Wear some comfy clothes, because you will have to crouch down or stretch your arms. You also might get sweaty as well.
That’s no problem. The VR Headsets allow you to wear glasses, but may push a little bit against the spectacle frames. If you have contacts, we suggest wearing those instead.
Yes! Like the traditional Escape Rooms, the Virtual Reality Escape Rooms challenge skills such as team work and communication..
QUESTIONS SCHOOL ESCAPE
Of course not – but it is possible! It depends on you and how your class wants it. Teachers only pay 20€.
QUESTIONS CITY ESCAPE
You play the City Escape with a maximum of 7 people. We recommend 4 to 6 players.
Please bring your reading glasses, comfy shoes and clothes that suite the weather. Just come by and have fun! 🙂
There are two options:
- You can form several teams and start with 25-30 minutes between the groups.
- You can play both City Escape Tours at the same time. Please get in touch with is and we can discuss the details.
The City Escape is family-friendly and can be played with kids.
QUESTIONS GAMESHOW
It takes about 2-2,5 hours.
QUESTIONS VOUCHERS
You can buy a voucher online, by mail, phone or Whatsapp. You can also buy a voucher on site after arraning a time and date. If you order a voucher by mail or via WhatsApp, we will send you an invoice. As soon we receive the payment, the voucher will be activated.
Eine Gutschein wird innerhalb von 3-5 Werktagen versendet. Wenn es schnell gehen muss, dann sprecht mit uns. Gerade zu Weihnachten dauern die Lieferzeiten etwas längern, das können wir nicht beeinflussen.
Our vouchers never expire. If a voucher codes expires, we will reactivate it for you. If you have trouble to redeem a voucher, please contact us.
Any remaining balance remains in the voucher. Depending in how much is left, you can use it to buy e.g. drinks at our location. It is not possible to change remaining balance into cash.
if you choose shipping when ordering a voucher, we will send you a flyer, envelope and a yellow gift package. Aditionally cou can order a trick box or an EXIT game.